Refund policy

All purchases are final sale.

Due to the personal nature of fragrance products, we are unable to accept returns or exchanges based on change of mind, scent preference, or personal suitability.

If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order. Kindly provide your proof of purchase together with a clear, unedited unboxing video showing the condition of the parcel and product upon opening.

All claims will be assessed on a case-by-case basis, and we reserve the right to request additional information where necessary.

Kindly contact our customer service here along with your order number.