Shipping policy

Shipping Information

Orders are processed and prepared for shipment within 1–2 business days once payment has been confirmed.

Delivery times may vary depending on your location and the courier service. Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

Please ensure that all shipping information provided at checkout is complete and accurate. Once an order has been shipped, we are unable to redirect the parcel or resend it to a different address.

International Orders

All orders are shipped from Malaysia. Any applicable import duties, taxes, customs charges, or other fees imposed by the destination country are the responsibility of the customer and are not included in the purchase price or shipping fee at checkout.

Order Status

You will receive an order confirmation email after successfully placing your order.

Once your order has been shipped, a separate email with tracking information will be sent to you. Estimated delivery times are determined by the courier and may vary depending on the destination and circumstances beyond our control.

Should you require any assistance with your order, please reach out to us through the contact details available on our website.